Personal Information Handling Policy
Updated on: 27 June 2024
Effective Date: 27 June 2024
Privacy Policy Overview
Welcome to Everwave! We value your privacy
and are committed to protecting your personal data while providing an enjoyable
gaming experience. This Privacy Policy explains:
l Data Collection: We detail the types of personal data we collect,
including but not limited to account details, gameplay data, and transaction
records. Our collection methods include direct inputs from you, data generated
from your use of our services, and information we may receive from third-party
partners.
l Usage of Data: We clarify how your data is used to deliver and
improve our services, provide customer support, process transactions, and
communicate with you. We also explain our legal basis for processing this data,
ensuring compliance with applicable laws.
l User Choices and Rights: You are informed about your rights
regarding your personal data, such as accessing, correcting, deleting, or
transferring your data. We provide clear instructions on how you can exercise
these rights.
Updates to the Policy
We may update this policy to reflect
changes in our services or legal obligations. We'll notify you of significant
updates through Everwave and within our services. Continued use after these
updates implies your consent to the revised policy.
Contacting Us
For any data protection inquiries or
concerns, please reach out through our game support features or contact
Everwave directly at:
l Controller: Everwave
l Address: Fast Five, B1F, Uspace 1, 660 Daewangpangyo-ro, Bundang-gu,
Seongnam-si, Gyeonggi-do, Republic of Korea
l Email: support@everwavegames.com
We encourage contacting us directly to
expedite the resolution process for any data protection matters.
Additional Provisions for Comprehensive
Compliance:
l International Data Transfers: Details on how we ensure the
protection of your personal data when it is transferred internationally,
including mechanisms like Standard Contractual Clauses or adherence to Privacy
Shield frameworks.
l Third-Party Sharing: Information on how we share data with third
parties, including service providers and legal authorities, ensuring these
parties respect your privacy to the same extent as Everwave.
l Data Retention: An explanation of how long we retain your personal
data, tailored to the type of data and the purposes for which it is processed.
l Security Measures: An overview of the security measures we employ to
protect your personal data against unauthorized access, alteration, or
destruction.
l Children’s Privacy: Specific considerations for children’s privacy,
detailing age thresholds and parental consent mechanisms where applicable.
By integrating these elements, your Privacy
Policy will not only meet global standards but also demonstrate a strong
commitment to user privacy and data protection.
THE DATA WE COLLECT
Data Provided by You:
l Player Name: Your chosen identifier in our games.
l Service Communications: Any messages you send within the Service,
such as chat logs and support tickets.
l Voluntary Data: Additional information you may provide, for example,
for account recovery or participation in surveys.
Data Collected Automatically:
l Account and Progress Data: Information about your game progress and
account, often linked to an automatically generated account ID.
l Device and Usage Data: Your IP address, device identifiers (like
device or advertising IDs), and information on your Service usage, including
gameplay data and interactions with other players, collected via cookies and
similar technologies.
Data from Partners:
We receive supplemental data from
third-party partners, including:
l Social Media Connections: Data from social networks linked to our
Service.
l Anti-fraud Data: Information to combat fraud.
l Payment Verification Data: From platforms hosting our games.
l Advertising and Analytics Data: To enhance your Service experience.
l Device Information: Such as device name, OS, browser type, ISP, and
mobile carrier.
WHY WE COLLECT YOUR DATA
To Operate and Improve the Service:
l Account Creation and Management: To establish and manage your access
to our games.
l Service Operation: Including payment verification and product
delivery.
l Experience Enhancement: To develop and improve the Service and your
gaming experience.
l Player Support: To address your queries and issues.
For Personalized Advertising:
l Ad Customization: To tailor advertising within our Service and
elsewhere based on your Service use and online behavior.
To Maintain Service Integrity:
l Fair Play Enforcement: Monitoring use to maintain fairness and take
action against misconduct.
l Fraud Prevention: Analyzing and combating fraudulent activities.
Analysis and Segmentation:
We may use the data for analysis,
profiling, and segmentation to enhance all the above efforts.
With Your Consent:
For certain purposes, we may ask for your
consent to process your data.
YOUR RIGHTS AND OPTIONS
l Opt-Out of Personalized Ads: Information on how you can opt-out of
personalized advertising is provided, ensuring you have control over how your
data is used for marketing.
WHO CAN SEE YOUR DATA
Your personal data may be accessed under
certain conditions by parties other than Everwave:
OUR SERVICE PROVIDERS:
Everwave collaborates with various vendors
to deliver and enhance our Services, covering hosting, player support,
analytics, fraud prevention, and notably, advertising. These vendors are
contractually obligated to process your data exclusively as instructed by
Everwave and solely for the purpose of providing these services.
Other Companies and Public Authorities:
In efforts to deter fraud and illegal
activities, we may share your data with other entities or public authorities,
but strictly in response to lawful requests. Additionally, your data might be
disclosed with your consent, to adhere to legal obligations, or to safeguard
the rights, property, or safety of Everwave, our players, and the public.
Advertising and Social Media Partners:
The Service incorporates functionalities
from third-party partners, such as social media interactions and in-game
advertising, enabled through APIs or SDKs. Specifically, we utilize the
services of advertising networks like Google AdMob, Unity Ads, and AppLovin to
facilitate in-game advertising.
These networks can access data regarding
your in-game activities and device (e.g., IP address, device identifiers, pages
visited, geographic location, and the time of day). Moreover, we may aggregate
and share data we've collected about you with these partners, who may utilize
it (along with data gathered from other sources) to serve you targeted ads on
various platforms within their networks, a practice commonly known as
“interest-based advertising” or “online behavioral advertising.”
We encourage reviewing the privacy policies
of these third-party services to better understand their data handling
practices:
l AppLovin - https://www.applovin.com/privacy/
l Google AdMob - https://policies.google.com/privacy?hl=en
l Unity Ads - https://unity3d.com/legal/privacy-policy
l Meta - https://www.facebook.com/privacy/policy
l Pangle - https://www.pangleglobal.com/privacy
l Liftoff- https://liftoff.io/privacy-policy/
If you prefer not to have your personal
data used by these third-party advertising partners for interest-based
advertising, please refer to the “Your Rights and Options” section below for
instructions on how to opt out.
Your Rights and Options:
You are empowered to manage your personal
data. For directions on how to opt out of interest-based advertising, please
consult the “Your Rights and Options” section.
INTERNATIONAL DATA TRANSFERS
Given the global nature of our Service, it
is necessary to transfer your personal data across international borders.
Recognizing that data protection laws vary worldwide, we commit to implementing
appropriate safeguards to ensure your personal data is protected in accordance
with this Policy, regardless of the country to which it is transferred. We
utilize mechanisms like the standard contractual clauses approved by the
European Commission among other lawful measures to achieve this level of
protection.
YOUR RIGHTS AND OPTIONS
We empower you with various rights
regarding your personal data, along with the ability to control how it's used:
l Opting Out of Personalized Offers: Within our game settings, you
have the option to opt out from receiving personalized in-game offers, ensuring
your gaming experience aligns with your preferences.
l Accessing Your Data: Upon your request, we will provide you with a
copy of your personal data in an electronic format, allowing you to understand
the extent of data we have about you.
l Exercising Your Rights: You possess the right to:
n Correct: Update any inaccurate or incomplete data we hold about you.
n Delete: Request the deletion of your personal data from our records.
n Object: Dispute our methods of using or sharing your data.
n Restrict: Limit the ways we use or share your data.
n Withdraw Consent: At any time, you may retract any consent you have
previously given regarding the processing of your personal data.
l Non-Discrimination: We assure you that exercising any of these
rights will not result in discriminatory treatment from us.
These rights ensure you have significant
control over your personal data and our handling of it. We encourage you to
exercise these rights as you see fit to maintain your privacy and autonomy.
COOKIES AND SIMILAR TECHNOLOGIES
Like many online services, Everwave and our
partners deploy cookies and similar technologies to enhance and personalize
your experience, conduct analytics, deliver targeted advertising, and safeguard
against fraud. These technologies enable us to:
l Store preferences and track user activities within our Service.
l Understand interactions across unaffiliated websites and
applications that utilize our technologies, facilitating a unified service
experience across devices and browsers.
This information helps us
l Detect and prevent fraudulent activities.
l Enable seamless service use across devices.
l Conduct analytics for service improvement.
l Personalize and limit ad repetition across all devices based on
inferred browsing patterns.
Please be aware that our partners,
contributing to these efforts, follow their privacy policies.
HOW DO WE PROTECT YOUR DATA
Security Measures:
We are committed to safeguarding your data
with continuous development and enhancement of administrative, technical, and
physical security measures. These measures are designed to protect against
unauthorized access and prevent data loss, misuse, or alteration.
Data Retention:
Your data is retained as long as your
account remains active or as necessary to provide the Service. Inactive
accounts may be de-identified periodically, and we regularly assess and
de-identify redundant data. Following a request to delete your personal data,
we retain necessary information for legitimate business needs, legal
compliance, dispute resolution, and enforcing agreements.
Privacy Policy Contact:
For any questions or concerns regarding our
privacy practices, you can reach us at:
l Address: Fast Five, B1F, Uspace 1, 660 Daewangpangyo-ro, Bundang-gu,
Seongnam-si, Gyeonggi-do, Republic of Korea
l Email: support@everwavegames.com
© 2024 - Everwave Inc.